Better Business Bureau serving Alaska, Oregon and Western Washington presents Motivation for the Marketplace, a new event to bring inspiration back to businesses.
Motivation for the Marketplace is an insightful exploration of success strategies in today's evolving economy. Attendees will learn how to:
§ Build and maintain successful business practices
§ Explore and implement cost-effective advertising mediums
§ Improve customer satisfaction to generate repeat business
Best-selling author and journalist, Robert Spector, will share insight on the most important business survival techniques: customer service, community involvement and innovation. Robert Spector's marketplace motivational books include:
"The Nordstrom Way: The Inside Story of American's #1 Customer Service Company" is the first and only up close and personal look at how this company became the national standard of customer service. Spector is the only journalist ever given total access to the inner workings of the 'Nordstrom Culture.'
"The Mom & Pop Store: How the Unsung Heroes of the American Economy are Surviving and Thriving" is a celebration and appreciation of the vision, passion and persistence of entrepreneurs who connect their store and their lives with their communities by listening to their customers.
BBB's Motivation for the Marketplace seminar is a "must" for businesses of all sizes.
Wednesday, Feb. 10, 2010
11:30 a.m. - 1:30 p.m.
Oregon Zoo, Skyline Room
4001 SW Canyon Road
Portland, Oregon 97221
Reserve your seat today: Tickets are priced at $50. Discounts are available for BBB Accredited Businesses and BBB Accredited Charities. For more information, please contact:
Katrina Tuengel
503-212-3022 (ext. 162)
events@thebbb.orgVisit
www.akorww.bbb.org/mfm for more information and register online.
